Customers · Feature
Every visit starts with knowing the customer.
When they walk in, you don’t start from zero — details, preferences, and visit history stay with the person.
Why it matters
Problem
Without history, every visit starts from zero.
History
Last visit → today’s booking
Outcome
You already know them — every visit gets better.
- You recognize who’s walking in
- Preferences stay with the person
- Every visit starts with context
How it works
1. Recognize
Recognize who’s booking — find or add the person in context.
2. Remember
Remember preferences, consent, and past visits on their profile.
3. Reconnect
Reconnect: open the next booking with history already in view.
From person to next visit
Registry → profile → history → booking. One relationship, not a CRM silo.
1 · Registry
Find Nora in the salon list.
2 · Profile
A person — preferences, consent, next visit.
3 · History
Past visits stay with the relationship.
4 · Next booking
Book again with context already there.
Customers questions
Profiles, history, and imports.
- Yes. Import from CSV so existing lists land next to bookings — not in a separate CRM.
- Yes. Past visits stay on the customer profile so the next booking starts with context.
- Yes. Update contact details, notes, and consent from the customer record.
Learn in Help
Find, add, and import customers in Help.
Included in
Customer management is included. Compare plans for team size and booking languages. View pricing →